Which vehicles can I use when working in UberEats?
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When delivering with UberEats you can use different kinds of vehicles like cars, bikes, scooters. You can also use just your own feet!
What should I do in case of an accident?
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If there is an accident during delivery, you need to make sure that everyone involved is safe. Then, tap the shield icon in the lower-left corner of the map screen in the UberEats app safety tools. Contact Uber support and describe the details of the accident. If necessary, contact emergency services.
How do I use an UberEats app?
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When you have already downloaded the application and registered on it, you need to open it and press the GO button. After that, you will automatically start receiving notifications about orders in your area.
Can I use dashcam?
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Uber Eats drivers actually can use dashcams. Still, you should check your local rules about it. So, in some cases, drivers must receive the client’s consent to use recording equipment.
Can customers pay for the service in cash?
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Yes, they can. Upon receipt of the order, you will immediately receive information on whether the payment will be made in cash or non-cash.
Something is wrong with the UberEats driver app and I can’t pass the registration. What should I do?
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If you need help with registration, you can ask a specialist at the Uber Driver and Partner Connection Center for help. Got a problem? Fill out the application form below.
What should I do if the customer has changed the delivery address?
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The maximum distance adjustment by the customer can be within 3 kilometers. If the customer changed the delivery address, your profit will be automatically changed according to the formula:
Full tariff = collection fee + distance covered * cost per kilometer.
You can also cancel the delivery in the app and get paid for the trip.
What is the difference between using The Uber Pro Card and your personal debit card?
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When you use your personal debit card (might be Visa, MasterCard, and Discover cards) you can take cash out up to 6 times per day and also get $1.25 per cash out. Getting The Uber Pro Card (debit Mastercard and bank account), you can receive free automatic payouts after every trip and also cash back on gas, EV charging, and more.
Are there any UberEats driver bonuses or events?
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Yes, you can get messages about upcoming events and earning opportunities as well as possible bonuses and new features.
What should I do if I can’t find an answer to my questions here?
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If something is unclear, you can always get help by our agent. To do it you need to go to Help and then tap Call Support. Got a problem? Fill out the application form below and our specialist will contact you
