What are 2-way ratings?
+
Partner drivers and users can rate each other (from 1 to 5 stars) at the end of each trip. Ratings are given anonymously, so neither partner drivers nor users can know the rating they received for a specific journey or from a particular person. Trips with low ratings are recorded, and users may lose access to the app to help protect the Uber community.
What kind of photo is suitable for being an Uber driver?
+
A good profile photo must be clear and visible so the customer can identify you as the driver or courier. Your photo should have the following elements:
no hats or sunglasses (eyeglasses and religious garments are accepted);
full face and top of shoulders;
good lighting;
not blurry;
only one person in the picture;
the face is centered in the frame.
To minimize safety risks, the profile photo can only be uploaded once.
What is the schedule like for an Uber driver?
+
Driving with Uber offers a flexible earning opportunity. It is a great alternative to full-time driver jobs, part-time driver positions, other part-time jobs, temporary jobs, or seasonal work. Uber offers an alternative to traditional part-time driver jobs in all major cities in the US, including Atlanta, Chicago, Houston, Los Angeles, Miami, New York City, San Francisco, and Seattle, as well as other cities of all sizes across the country.
Can a driver receive tips through the app and what percentage belongs to them?
+
Customers always have the option to leave tips in the app. Tips are 100% owned by the driver and are paid directly to them. You can go to the Driver app to view your tips.
What is the fare for Uber Green?
+
Drivers for Uber Green trips earn the same fare as an Uber X trip. Uber Green is only available in certain cities, and initially, availability might be limited outside city centers.
Where can I find eco-friendly vehicle options?
+
Visit the Uber Vehicle Marketplace to find more eco-friendly vehicle options, and compare a variety of suppliers and models side-by-side to find a solution that works for you. You can find it in your app by going to Account, then Vehicles, and finally tapping View Rental Options.
What is UberX?
+
UberX is the most popular vehicle option for drivers. To qualify for UberX, your vehicle must have 4 doors with independent passenger doors, 5 factory-installed seats and seat belts, working windows, and air conditioning.
Does one insurance policy suffice for driving in different states?
+
Not all insurance companies are the same, and as a result, not all states offer the same coverage. You need to understand your insurance policy and how the app's insurance works in case you ever get into an accident while working.
Is it safer for a beginner driver to drive during the day or at night?
+
Nights are usually busier and less safe than days, especially on weekends or holidays. Factors affecting safety include drunk passengers, drunk drivers on the roads, and reduced visibility. To feel more confident initially, make trips during the day.
What are the rewards of Uber Pro?
+
Some of the rewards include a free Costco Gold Star membership for the first year, up to 25¢ per gallon discount on gas with Upside, and 15% off on select car maintenance services at Jiffy Lube. You can save on car maintenance through CarAdvise and have discounted health insurance plans through Stride, among many other benefits.
