How can a driver receive better reviews?
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Most passengers highlight several key factors they consider when rating a trip. Drivers should keep the car clean, both inside and out. Maintain a light and casual conversation. If desired, you can add some nice touches, like bottles of water or candies, for passengers to use if they need or want them.
What devices and items are useful for a driver?
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Many highly-rated drivers say they keep certain tools in the car before driving, but local laws and restrictions may apply to them. These include a phone mount for hands-free navigation, a Bluetooth headset for taking calls (where permitted by law), a phone charger so you never run out of battery while driving, and an Uber decal (also called a sticker or trade dress), which is required in some cities.
What types of fares are there?
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Fares can be per minute and mile. In some cities, you’ll receive a base fare plus additional money for the time and distance you drive. Your earnings are determined at the end of each trip based on how long and how far you travel. There are also Upfront Fares. In some cities, you can see how much you'll earn and where you'll go before accepting a ride. Upfront fares are calculated based on current traffic conditions, destination, and demand. If unexpected congestion occurs and the trip becomes much longer, the fare will increase.
What do the color changes on the map mean?
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The colors on the map range from light orange to dark red. Yellow areas represent smaller earning opportunities, orange indicates high demand, and dark red areas indicate the highest demand.
Can a driver with hearing impairments work for Uber?
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Uber is committed to supporting drivers with hearing impairments. Several new features help with this, such as Flashing trip requests, when you receive a new trip request, the app notifies you with a flashing indicator along with the standard sound notification. Rider notification is when the app informs riders that their driver is deaf or hard of hearing, which promotes better communication. Trip destination prompt is the function when drivers receive an additional prompt to enter the destination. This ensures all necessary information is received before the trip starts. Text-only messaging, drivers cannot call but can send text messages if they need to contact you, ensuring no important information is missed.
Where can I find eco-friendly vehicle options?
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Visit the Uber Vehicle Marketplace to find more eco-friendly vehicle options, and compare a variety of suppliers and models side-by-side to find a solution that works for you. You can find it in your app by going to Account, then Vehicles, and finally tapping View Rental Options.
What is Comfort?
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The Comfort vehicle option is designed to enhance the Uber platform experience. To be a Comfort driver, you must have a minimum rating of 4.85 stars and complete at least 100 trips. Other additional requirements include maintaining eligibility on a different Uber option such as UberX, Select, UberXL, Uber Black, or Uber Black SUV, and driving a vehicle with more legroom than smaller, compact cars eligible for UberX that meet the minimum vehicle year requirement.
Is it mandatory to have a dashcam in the car?
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All rideshare drivers should have a dashcam. It is an inexpensive insurance policy that accurately shows what happens in the event of an accident. You can also get one that is displayed in your car to confirm your position if a passenger falsely accuses you of harassment, sexual assault, or any number of issues.
Should I press "Accept" on every ride that pops up?
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Not every ride is profitable and worth your effort. This can be a factor if you are trying to position yourself in a certain area of your market. If a ride takes you in the opposite direction, it might not be the best ride for you. Analyze routes and timing to choose the best option.
What are the rewards of Uber Pro?
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Some of the rewards include a free Costco Gold Star membership for the first year, up to 25¢ per gallon discount on gas with Upside, and 15% off on select car maintenance services at Jiffy Lube. You can save on car maintenance through CarAdvise and have discounted health insurance plans through Stride, among many other benefits.