What are the minimum requirements to become a driver?
+
To become an Uber driver, you must meet the minimum driving age. You need at least one year of driving experience in the USA (three years if you are under 25). A state license is required. Use an appropriate 4-door vehicle.
What kind of photo is suitable for being an Uber driver?
+
A good profile photo must be clear and visible so the customer can identify you as the driver or courier. Your photo should have the following elements:
no hats or sunglasses (eyeglasses and religious garments are accepted);
full face and top of shoulders;
good lighting;
not blurry;
only one person in the picture;
the face is centered in the frame.
To minimize safety risks, the profile photo can only be uploaded once.
What is the schedule like for an Uber driver?
+
Driving with Uber offers a flexible earning opportunity. It is a great alternative to full-time driver jobs, part-time driver positions, other part-time jobs, temporary jobs, or seasonal work. Uber offers an alternative to traditional part-time driver jobs in all major cities in the US, including Atlanta, Chicago, Houston, Los Angeles, Miami, New York City, San Francisco, and Seattle, as well as other cities of all sizes across the country.
When are peak hours?
+
Peak hours for drivers are typically the times when people are commuting to and from work, such as weekday afternoons and evenings. For deliveries, peak hours are usually around lunch and dinner times. It's also important to note that people often order lunches in advance.
How should a driver handle transporting people with disabilities?
+
Uber expects driver-partners to comply with all state, federal, and local laws regarding the transportation of passengers with disabilities. Failure to accommodate passengers with disabilities violates the driver’s contractual obligations with Uber. Drivers are expected to accommodate customers using devices such as walkers, canes, foldable wheelchairs, and other mobility aids whenever possible.
Does a driver receive additional payment for reserved trips?
+
Reserve riders pay a driver a premium for Uber Reserve trips as they need a reliable experience. An additional reservation fee and extra wait time are built into the Reserve fare. The Uber Driver app will notify the driver when it is time to go online and head to the pickup location for any Reserve trips they have accepted.
What type of vehicle is an SUV?
+
If your SUV is black and seats at least 6 passengers in addition to the driver, your vehicle may qualify for the Uber Black SUV. Other additional requirements and vehicle requirements must align with Uber Black.
What do passengers often miss during the ride?
+
Phone chargers. It would be great if you could provide passengers with a quick charge on the go. Try to have the most popular chargers on hand to accommodate a wider range of passenger phones.
What should a driver do in the event of an accident?
+
Uber cares about the safety of all users on the platform. If you are involved in an accident, first make sure everyone involved is safe. Immediately notify the police and call for an ambulance. Inform Uber about the accident so they can support you. The easiest way to report a crash is through the Driver app. Select the Safety Toolkit by tapping the blue shield symbol in the bottom left corner of the map, then tap Report a crash. Report what happened and submit your claim. Or to speak with trained support staff, choose Safety from the Help section of your app, then select Safety Incident Reporting Line.
Can I use other apps besides Uber while working?
+
Yes, and it is even advisable to do so. Use apps that help you make better decisions. This can include competitor apps to see what bonuses and guarantees they offer compared to your primary app, or downloading an events calendar for your city to know when it will be busy. Make the apps work for you, not the other way around.