What safety measures does the Uber app offer?
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The "Follow My Ride" feature allows the traveler’s friends and family to know where they are and when they will arrive. To activate it, the passenger must tap the safety shield on the map and select "Follow My Ride." The app will then send a message to the specified recipients. This feature is useful for the passenger and driver responsible for the ride.
Can an Uber driver also make deliveries?
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Yes, you can be an Uber courier using either four-wheeled or two-wheeled vehicles. For car delivery drivers, you need an insulated delivery bag, a phone mount, a flashlight, and additional cup holders. To be a two-wheeled vehicle courier, get a helmet, an insulated delivery bag, reflectors or lights, a phone mount, plastic bags, and a flashlight.
What is the schedule like for an Uber driver?
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Driving with Uber offers a flexible earning opportunity. It is a great alternative to full-time driver jobs, part-time driver positions, other part-time jobs, temporary jobs, or seasonal work. Uber offers an alternative to traditional part-time driver jobs in all major cities in the US, including Atlanta, Chicago, Houston, Los Angeles, Miami, New York City, San Francisco, and Seattle, as well as other cities of all sizes across the country.
When are peak hours?
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Peak hours for drivers are typically the times when people are commuting to and from work, such as weekday afternoons and evenings. For deliveries, peak hours are usually around lunch and dinner times. It's also important to note that people often order lunches in advance.
How should a driver handle transporting people with disabilities?
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Uber expects driver-partners to comply with all state, federal, and local laws regarding the transportation of passengers with disabilities. Failure to accommodate passengers with disabilities violates the driver’s contractual obligations with Uber. Drivers are expected to accommodate customers using devices such as walkers, canes, foldable wheelchairs, and other mobility aids whenever possible.
Where can I find eco-friendly vehicle options?
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Visit the Uber Vehicle Marketplace to find more eco-friendly vehicle options, and compare a variety of suppliers and models side-by-side to find a solution that works for you. You can find it in your app by going to Account, then Vehicles, and finally tapping View Rental Options.
What is Uber Black?
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Uber Black is a premium vehicle option with higher requirements for drivers. To be an Uber Black driver, you must keep a star rating of 4.85 or higher, have commercial insurance, and have additional required documentation. The vehicle must be 6 years old or less, have a black exterior, black leather or vegan leather interior, seat at least 4 passengers in addition to the driver, have no cosmetic damage or missing pieces, have working windows, no visible stains, and operational A/C.
Does one insurance policy suffice for driving in different states?
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Not all insurance companies are the same, and as a result, not all states offer the same coverage. You need to understand your insurance policy and how the app's insurance works in case you ever get into an accident while working.
Is it safer for a beginner driver to drive during the day or at night?
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Nights are usually busier and less safe than days, especially on weekends or holidays. Factors affecting safety include drunk passengers, drunk drivers on the roads, and reduced visibility. To feel more confident initially, make trips during the day.
What are the rewards of Uber Pro?
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Some of the rewards include a free Costco Gold Star membership for the first year, up to 25¢ per gallon discount on gas with Upside, and 15% off on select car maintenance services at Jiffy Lube. You can save on car maintenance through CarAdvise and have discounted health insurance plans through Stride, among many other benefits.