What safety measures does the Uber app offer?
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The "Follow My Ride" feature allows the traveler’s friends and family to know where they are and when they will arrive. To activate it, the passenger must tap the safety shield on the map and select "Follow My Ride." The app will then send a message to the specified recipients. This feature is useful for the passenger and driver responsible for the ride.
What kind of photo is suitable for being an Uber driver?
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A good profile photo must be clear and visible so the customer can identify you as the driver or courier. Your photo should have the following elements:
no hats or sunglasses (eyeglasses and religious garments are accepted);
full face and top of shoulders;
good lighting;
not blurry;
only one person in the picture;
the face is centered in the frame.
To minimize safety risks, the profile photo can only be uploaded once.
How can drivers and couriers track their earnings?
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The Uber app provides financial information for drivers and couriers. To track your earnings, tap the fare icon on the map screen, then swipe right and left to view your earnings.
Can a driver receive tips through the app and what percentage belongs to them?
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Customers always have the option to leave tips in the app. Tips are 100% owned by the driver and are paid directly to them. You can go to the Driver app to view your tips.
If I own an electric vehicle, can I become an Uber driver?
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If your car has a hybrid or fully electric engine, you will automatically be eligible for Uber Green trips starting June 8, 2023. By choosing Uber Green, you help make your city more sustainable. Every Uber Green trip in a hybrid or electric vehicle emits at least 55% less carbon than a regular trip.
What is Uber’s environmental goal?
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By 2040, Uber aims to become a zero-emission mobility platform, where 100% of rides and deliveries worldwide are made in zero-emission vehicles, micromobility, or public transit.
What is Uber Black?
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Uber Black is a premium vehicle option with higher requirements for drivers. To be an Uber Black driver, you must keep a star rating of 4.85 or higher, have commercial insurance, and have additional required documentation. The vehicle must be 6 years old or less, have a black exterior, black leather or vegan leather interior, seat at least 4 passengers in addition to the driver, have no cosmetic damage or missing pieces, have working windows, no visible stains, and operational A/C.
Does one insurance policy suffice for driving in different states?
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Not all insurance companies are the same, and as a result, not all states offer the same coverage. You need to understand your insurance policy and how the app's insurance works in case you ever get into an accident while working.
Is it safer for a beginner driver to drive during the day or at night?
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Nights are usually busier and less safe than days, especially on weekends or holidays. Factors affecting safety include drunk passengers, drunk drivers on the roads, and reduced visibility. To feel more confident initially, make trips during the day.
What are the rewards of Uber Pro?
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Some of the rewards include a free Costco Gold Star membership for the first year, up to 25¢ per gallon discount on gas with Upside, and 15% off on select car maintenance services at Jiffy Lube. You can save on car maintenance through CarAdvise and have discounted health insurance plans through Stride, among many other benefits.