What are the minimum requirements to become a driver?
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To become an Uber driver, you must meet the minimum driving age. You need at least one year of driving experience in the USA (three years if you are under 25). A state license is required. Use an appropriate 4-door vehicle.
What kind of photo is suitable for being an Uber driver?
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A good profile photo must be clear and visible so the customer can identify you as the driver or courier. Your photo should have the following elements:
no hats or sunglasses (eyeglasses and religious garments are accepted);
full face and top of shoulders;
good lighting;
not blurry;
only one person in the picture;
the face is centered in the frame.
To minimize safety risks, the profile photo can only be uploaded once.
What types of fares are there?
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Fares can be per minute and mile. In some cities, you’ll receive a base fare plus additional money for the time and distance you drive. Your earnings are determined at the end of each trip based on how long and how far you travel. There are also Upfront Fares. In some cities, you can see how much you'll earn and where you'll go before accepting a ride. Upfront fares are calculated based on current traffic conditions, destination, and demand. If unexpected congestion occurs and the trip becomes much longer, the fare will increase.
When are peak hours?
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Peak hours for drivers are typically the times when people are commuting to and from work, such as weekday afternoons and evenings. For deliveries, peak hours are usually around lunch and dinner times. It's also important to note that people often order lunches in advance.
How should a driver handle transporting people with disabilities?
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Uber expects driver-partners to comply with all state, federal, and local laws regarding the transportation of passengers with disabilities. Failure to accommodate passengers with disabilities violates the driver’s contractual obligations with Uber. Drivers are expected to accommodate customers using devices such as walkers, canes, foldable wheelchairs, and other mobility aids whenever possible.
Does a driver receive additional payment for reserved trips?
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Reserve riders pay a driver a premium for Uber Reserve trips as they need a reliable experience. An additional reservation fee and extra wait time are built into the Reserve fare. The Uber Driver app will notify the driver when it is time to go online and head to the pickup location for any Reserve trips they have accepted.
What is UberX?
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UberX is the most popular vehicle option for drivers. To qualify for UberX, your vehicle must have 4 doors with independent passenger doors, 5 factory-installed seats and seat belts, working windows, and air conditioning.
Is it mandatory to have a dashcam in the car?
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All rideshare drivers should have a dashcam. It is an inexpensive insurance policy that accurately shows what happens in the event of an accident. You can also get one that is displayed in your car to confirm your position if a passenger falsely accuses you of harassment, sexual assault, or any number of issues.
What should a driver do in the event of an accident?
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Uber cares about the safety of all users on the platform. If you are involved in an accident, first make sure everyone involved is safe. Immediately notify the police and call for an ambulance. Inform Uber about the accident so they can support you. The easiest way to report a crash is through the Driver app. Select the Safety Toolkit by tapping the blue shield symbol in the bottom left corner of the map, then tap Report a crash. Report what happened and submit your claim. Or to speak with trained support staff, choose Safety from the Help section of your app, then select Safety Incident Reporting Line.
Can I drive drunk passengers?
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Can I drive drunk passengers?