How can a driver receive better reviews?
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Most passengers highlight several key factors they consider when rating a trip. Drivers should keep the car clean, both inside and out. Maintain a light and casual conversation. If desired, you can add some nice touches, like bottles of water or candies, for passengers to use if they need or want them.
Can an Uber driver also make deliveries?
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Yes, you can be an Uber courier using either four-wheeled or two-wheeled vehicles. For car delivery drivers, you need an insulated delivery bag, a phone mount, a flashlight, and additional cup holders. To be a two-wheeled vehicle courier, get a helmet, an insulated delivery bag, reflectors or lights, a phone mount, plastic bags, and a flashlight.
How can drivers and couriers track their earnings?
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The Uber app provides financial information for drivers and couriers. To track your earnings, tap the fare icon on the map screen, then swipe right and left to view your earnings.
How to get paid in Uber?
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You can get your money deposited to the bank account of your choice on Monday mornings. Open the Wallet section of your menu, select Payment Method, and Add Bank Account. Additionally, your earnings can be deposited to your bank account or debit card instantly. Go to Wallet, select Cash Out, and choose the method of payment. Another option is to request your earnings be deposited to a bank account or debit card any day of the week. Go to Earnings, select Flex Pay, then Transfer Now. The fourth method is that deposits are made directly to your Uber Pro Card at the end of every trip. The Uber Pro Card is a debit card, and no credit check is necessary.
How should a driver handle transporting people with disabilities?
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Uber expects driver-partners to comply with all state, federal, and local laws regarding the transportation of passengers with disabilities. Failure to accommodate passengers with disabilities violates the driver’s contractual obligations with Uber. Drivers are expected to accommodate customers using devices such as walkers, canes, foldable wheelchairs, and other mobility aids whenever possible.
What is Uber’s environmental goal?
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By 2040, Uber aims to become a zero-emission mobility platform, where 100% of rides and deliveries worldwide are made in zero-emission vehicles, micromobility, or public transit.
What type of vehicle is an SUV?
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If your SUV is black and seats at least 6 passengers in addition to the driver, your vehicle may qualify for the Uber Black SUV. Other additional requirements and vehicle requirements must align with Uber Black.
Does one insurance policy suffice for driving in different states?
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Not all insurance companies are the same, and as a result, not all states offer the same coverage. You need to understand your insurance policy and how the app's insurance works in case you ever get into an accident while working.
What should a driver do in the event of an accident?
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Uber cares about the safety of all users on the platform. If you are involved in an accident, first make sure everyone involved is safe. Immediately notify the police and call for an ambulance. Inform Uber about the accident so they can support you. The easiest way to report a crash is through the Driver app. Select the Safety Toolkit by tapping the blue shield symbol in the bottom left corner of the map, then tap Report a crash. Report what happened and submit your claim. Or to speak with trained support staff, choose Safety from the Help section of your app, then select Safety Incident Reporting Line.
What are the rewards of Uber Pro?
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Some of the rewards include a free Costco Gold Star membership for the first year, up to 25¢ per gallon discount on gas with Upside, and 15% off on select car maintenance services at Jiffy Lube. You can save on car maintenance through CarAdvise and have discounted health insurance plans through Stride, among many other benefits.