What are 2-way ratings?
+
Partner drivers and users can rate each other (from 1 to 5 stars) at the end of each trip. Ratings are given anonymously, so neither partner drivers nor users can know the rating they received for a specific journey or from a particular person. Trips with low ratings are recorded, and users may lose access to the app to help protect the Uber community.
Can an Uber driver also make deliveries?
+
Yes, you can be an Uber courier using either four-wheeled or two-wheeled vehicles. For car delivery drivers, you need an insulated delivery bag, a phone mount, a flashlight, and additional cup holders. To be a two-wheeled vehicle courier, get a helmet, an insulated delivery bag, reflectors or lights, a phone mount, plastic bags, and a flashlight.
What do Uber earnings depend on?
+
The money you earn through the Driver app depends on what you offer, where and when you drive, and how often you drive with the network. Three key factors affect your earnings: trip fares, promotions offering extra money, and tips from people you pick up or deliver to. Fares are the amount you receive for a ride, delivery, or shopping order, and they play a crucial role. These vary by region or city.
Can a driver receive tips through the app and what percentage belongs to them?
+
Customers always have the option to leave tips in the app. Tips are 100% owned by the driver and are paid directly to them. You can go to the Driver app to view your tips.
How should a driver handle transporting people with disabilities?
+
Uber expects driver-partners to comply with all state, federal, and local laws regarding the transportation of passengers with disabilities. Failure to accommodate passengers with disabilities violates the driver’s contractual obligations with Uber. Drivers are expected to accommodate customers using devices such as walkers, canes, foldable wheelchairs, and other mobility aids whenever possible.
Where can I find eco-friendly vehicle options?
+
Visit the Uber Vehicle Marketplace to find more eco-friendly vehicle options, and compare a variety of suppliers and models side-by-side to find a solution that works for you. You can find it in your app by going to Account, then Vehicles, and finally tapping View Rental Options.
What is Uber Black?
+
Uber Black is a premium vehicle option with higher requirements for drivers. To be an Uber Black driver, you must keep a star rating of 4.85 or higher, have commercial insurance, and have additional required documentation. The vehicle must be 6 years old or less, have a black exterior, black leather or vegan leather interior, seat at least 4 passengers in addition to the driver, have no cosmetic damage or missing pieces, have working windows, no visible stains, and operational A/C.
Is it mandatory to have a dashcam in the car?
+
All rideshare drivers should have a dashcam. It is an inexpensive insurance policy that accurately shows what happens in the event of an accident. You can also get one that is displayed in your car to confirm your position if a passenger falsely accuses you of harassment, sexual assault, or any number of issues.
Should I press "Accept" on every ride that pops up?
+
Not every ride is profitable and worth your effort. This can be a factor if you are trying to position yourself in a certain area of your market. If a ride takes you in the opposite direction, it might not be the best ride for you. Analyze routes and timing to choose the best option.
Can I drive drunk passengers?
+
Can I drive drunk passengers?
