What are 2-way ratings?
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Partner drivers and users can rate each other (from 1 to 5 stars) at the end of each trip. Ratings are given anonymously, so neither partner drivers nor users can know the rating they received for a specific journey or from a particular person. Trips with low ratings are recorded, and users may lose access to the app to help protect the Uber community.
Can an Uber driver also make deliveries?
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Yes, you can be an Uber courier using either four-wheeled or two-wheeled vehicles. For car delivery drivers, you need an insulated delivery bag, a phone mount, a flashlight, and additional cup holders. To be a two-wheeled vehicle courier, get a helmet, an insulated delivery bag, reflectors or lights, a phone mount, plastic bags, and a flashlight.
Are promotions available when working with Uber?
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Go to the Driver app to stay informed about available Uber promotions. For example, Surge pricing: when demand increases, earnings for rides and deliveries go up. Quests offer the opportunity to earn extra pay for completing a certain number of trips. Boost+ provides additional money for each trip that starts in a promotional zone and is completed.
What should you do if a passenger makes a mess in the car?
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If a passenger leaves a mess and you cannot continue driving because your vehicle requires professional cleaning, report it to Uber. Uber will review the incident and, in some cases, charge the passenger and reimburse you for the cleaning cost. To help assess the cleaning fee claim, you will need to provide two different and clear photos of the mess, a detailed receipt for professional cleaning services obtained within one business day of the trip, and submit the claim within three days of the trip.
What is the fare for Uber Green?
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Drivers for Uber Green trips earn the same fare as an Uber X trip. Uber Green is only available in certain cities, and initially, availability might be limited outside city centers.
Where can I find eco-friendly vehicle options?
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Visit the Uber Vehicle Marketplace to find more eco-friendly vehicle options, and compare a variety of suppliers and models side-by-side to find a solution that works for you. You can find it in your app by going to Account, then Vehicles, and finally tapping View Rental Options.
What is UberX?
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UberX is the most popular vehicle option for drivers. To qualify for UberX, your vehicle must have 4 doors with independent passenger doors, 5 factory-installed seats and seat belts, working windows, and air conditioning.
Is it mandatory to have a dashcam in the car?
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All rideshare drivers should have a dashcam. It is an inexpensive insurance policy that accurately shows what happens in the event of an accident. You can also get one that is displayed in your car to confirm your position if a passenger falsely accuses you of harassment, sexual assault, or any number of issues.
Is it safer for a beginner driver to drive during the day or at night?
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Nights are usually busier and less safe than days, especially on weekends or holidays. Factors affecting safety include drunk passengers, drunk drivers on the roads, and reduced visibility. To feel more confident initially, make trips during the day.
Can I use other apps besides Uber while working?
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Yes, and it is even advisable to do so. Use apps that help you make better decisions. This can include competitor apps to see what bonuses and guarantees they offer compared to your primary app, or downloading an events calendar for your city to know when it will be busy. Make the apps work for you, not the other way around.
