What are 2-way ratings?
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Partner drivers and users can rate each other (from 1 to 5 stars) at the end of each trip. Ratings are given anonymously, so neither partner drivers nor users can know the rating they received for a specific journey or from a particular person. Trips with low ratings are recorded, and users may lose access to the app to help protect the Uber community.
Can an Uber driver also make deliveries?
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Yes, you can be an Uber courier using either four-wheeled or two-wheeled vehicles. For car delivery drivers, you need an insulated delivery bag, a phone mount, a flashlight, and additional cup holders. To be a two-wheeled vehicle courier, get a helmet, an insulated delivery bag, reflectors or lights, a phone mount, plastic bags, and a flashlight.
What is the schedule like for an Uber driver?
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Driving with Uber offers a flexible earning opportunity. It is a great alternative to full-time driver jobs, part-time driver positions, other part-time jobs, temporary jobs, or seasonal work. Uber offers an alternative to traditional part-time driver jobs in all major cities in the US, including Atlanta, Chicago, Houston, Los Angeles, Miami, New York City, San Francisco, and Seattle, as well as other cities of all sizes across the country.
What do the color changes on the map mean?
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The colors on the map range from light orange to dark red. Yellow areas represent smaller earning opportunities, orange indicates high demand, and dark red areas indicate the highest demand.
Can a driver with hearing impairments work for Uber?
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Uber is committed to supporting drivers with hearing impairments. Several new features help with this, such as Flashing trip requests, when you receive a new trip request, the app notifies you with a flashing indicator along with the standard sound notification. Rider notification is when the app informs riders that their driver is deaf or hard of hearing, which promotes better communication. Trip destination prompt is the function when drivers receive an additional prompt to enter the destination. This ensures all necessary information is received before the trip starts. Text-only messaging, drivers cannot call but can send text messages if they need to contact you, ensuring no important information is missed.
Where can I find eco-friendly vehicle options?
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Visit the Uber Vehicle Marketplace to find more eco-friendly vehicle options, and compare a variety of suppliers and models side-by-side to find a solution that works for you. You can find it in your app by going to Account, then Vehicles, and finally tapping View Rental Options.
What is Uber Black?
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Uber Black is a premium vehicle option with higher requirements for drivers. To be an Uber Black driver, you must keep a star rating of 4.85 or higher, have commercial insurance, and have additional required documentation. The vehicle must be 6 years old or less, have a black exterior, black leather or vegan leather interior, seat at least 4 passengers in addition to the driver, have no cosmetic damage or missing pieces, have working windows, no visible stains, and operational A/C.
What do passengers often miss during the ride?
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Phone chargers. It would be great if you could provide passengers with a quick charge on the go. Try to have the most popular chargers on hand to accommodate a wider range of passenger phones.
Should I press "Accept" on every ride that pops up?
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Not every ride is profitable and worth your effort. This can be a factor if you are trying to position yourself in a certain area of your market. If a ride takes you in the opposite direction, it might not be the best ride for you. Analyze routes and timing to choose the best option.
What are the rewards of Uber Pro?
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Some of the rewards include a free Costco Gold Star membership for the first year, up to 25¢ per gallon discount on gas with Upside, and 15% off on select car maintenance services at Jiffy Lube. You can save on car maintenance through CarAdvise and have discounted health insurance plans through Stride, among many other benefits.