What are 2-way ratings?
+
Partner drivers and users can rate each other (from 1 to 5 stars) at the end of each trip. Ratings are given anonymously, so neither partner drivers nor users can know the rating they received for a specific journey or from a particular person. Trips with low ratings are recorded, and users may lose access to the app to help protect the Uber community.
What documents are required for an Uber driver?
+
You must have a valid U.S. driver’s license, proof of residence in your city, state, or province, proof of car insurance if you plan to drive your car, and an appropriate driver profile photo.
What do Uber earnings depend on?
+
The money you earn through the Driver app depends on what you offer, where and when you drive, and how often you drive with the network. Three key factors affect your earnings: trip fares, promotions offering extra money, and tips from people you pick up or deliver to. Fares are the amount you receive for a ride, delivery, or shopping order, and they play a crucial role. These vary by region or city.
How to get paid in Uber?
+
You can get your money deposited to the bank account of your choice on Monday mornings. Open the Wallet section of your menu, select Payment Method, and Add Bank Account. Additionally, your earnings can be deposited to your bank account or debit card instantly. Go to Wallet, select Cash Out, and choose the method of payment. Another option is to request your earnings be deposited to a bank account or debit card any day of the week. Go to Earnings, select Flex Pay, then Transfer Now. The fourth method is that deposits are made directly to your Uber Pro Card at the end of every trip. The Uber Pro Card is a debit card, and no credit check is necessary.
If I own an electric vehicle, can I become an Uber driver?
+
If your car has a hybrid or fully electric engine, you will automatically be eligible for Uber Green trips starting June 8, 2023. By choosing Uber Green, you help make your city more sustainable. Every Uber Green trip in a hybrid or electric vehicle emits at least 55% less carbon than a regular trip.
Does a driver receive additional payment for reserved trips?
+
Reserve riders pay a driver a premium for Uber Reserve trips as they need a reliable experience. An additional reservation fee and extra wait time are built into the Reserve fare. The Uber Driver app will notify the driver when it is time to go online and head to the pickup location for any Reserve trips they have accepted.
What is UberX?
+
UberX is the most popular vehicle option for drivers. To qualify for UberX, your vehicle must have 4 doors with independent passenger doors, 5 factory-installed seats and seat belts, working windows, and air conditioning.
What do passengers often miss during the ride?
+
Phone chargers. It would be great if you could provide passengers with a quick charge on the go. Try to have the most popular chargers on hand to accommodate a wider range of passenger phones.
Should I press "Accept" on every ride that pops up?
+
Not every ride is profitable and worth your effort. This can be a factor if you are trying to position yourself in a certain area of your market. If a ride takes you in the opposite direction, it might not be the best ride for you. Analyze routes and timing to choose the best option.
What are the rewards of Uber Pro?
+
Some of the rewards include a free Costco Gold Star membership for the first year, up to 25¢ per gallon discount on gas with Upside, and 15% off on select car maintenance services at Jiffy Lube. You can save on car maintenance through CarAdvise and have discounted health insurance plans through Stride, among many other benefits.