What safety measures does the Uber app offer?
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The "Follow My Ride" feature allows the traveler’s friends and family to know where they are and when they will arrive. To activate it, the passenger must tap the safety shield on the map and select "Follow My Ride." The app will then send a message to the specified recipients. This feature is useful for the passenger and driver responsible for the ride.
Can an Uber driver also make deliveries?
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Yes, you can be an Uber courier using either four-wheeled or two-wheeled vehicles. For car delivery drivers, you need an insulated delivery bag, a phone mount, a flashlight, and additional cup holders. To be a two-wheeled vehicle courier, get a helmet, an insulated delivery bag, reflectors or lights, a phone mount, plastic bags, and a flashlight.
What do Uber earnings depend on?
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The money you earn through the Driver app depends on what you offer, where and when you drive, and how often you drive with the network. Three key factors affect your earnings: trip fares, promotions offering extra money, and tips from people you pick up or deliver to. Fares are the amount you receive for a ride, delivery, or shopping order, and they play a crucial role. These vary by region or city.
What should you do if a passenger makes a mess in the car?
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If a passenger leaves a mess and you cannot continue driving because your vehicle requires professional cleaning, report it to Uber. Uber will review the incident and, in some cases, charge the passenger and reimburse you for the cleaning cost. To help assess the cleaning fee claim, you will need to provide two different and clear photos of the mess, a detailed receipt for professional cleaning services obtained within one business day of the trip, and submit the claim within three days of the trip.
What is the fare for Uber Green?
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Drivers for Uber Green trips earn the same fare as an Uber X trip. Uber Green is only available in certain cities, and initially, availability might be limited outside city centers.
Does a driver receive additional payment for reserved trips?
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Reserve riders pay a driver a premium for Uber Reserve trips as they need a reliable experience. An additional reservation fee and extra wait time are built into the Reserve fare. The Uber Driver app will notify the driver when it is time to go online and head to the pickup location for any Reserve trips they have accepted.
What is Comfort?
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The Comfort vehicle option is designed to enhance the Uber platform experience. To be a Comfort driver, you must have a minimum rating of 4.85 stars and complete at least 100 trips. Other additional requirements include maintaining eligibility on a different Uber option such as UberX, Select, UberXL, Uber Black, or Uber Black SUV, and driving a vehicle with more legroom than smaller, compact cars eligible for UberX that meet the minimum vehicle year requirement.
Does one insurance policy suffice for driving in different states?
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Not all insurance companies are the same, and as a result, not all states offer the same coverage. You need to understand your insurance policy and how the app's insurance works in case you ever get into an accident while working.
Should I press "Accept" on every ride that pops up?
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Not every ride is profitable and worth your effort. This can be a factor if you are trying to position yourself in a certain area of your market. If a ride takes you in the opposite direction, it might not be the best ride for you. Analyze routes and timing to choose the best option.
Can I drive drunk passengers?
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Can I drive drunk passengers?