What safety measures does the Uber app offer?
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The "Follow My Ride" feature allows the traveler’s friends and family to know where they are and when they will arrive. To activate it, the passenger must tap the safety shield on the map and select "Follow My Ride." The app will then send a message to the specified recipients. This feature is useful for the passenger and driver responsible for the ride.
What documents are required for an Uber driver?
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You must have a valid U.S. driver’s license, proof of residence in your city, state, or province, proof of car insurance if you plan to drive your car, and an appropriate driver profile photo.
What do Uber earnings depend on?
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The money you earn through the Driver app depends on what you offer, where and when you drive, and how often you drive with the network. Three key factors affect your earnings: trip fares, promotions offering extra money, and tips from people you pick up or deliver to. Fares are the amount you receive for a ride, delivery, or shopping order, and they play a crucial role. These vary by region or city.
What should you do if a passenger makes a mess in the car?
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If a passenger leaves a mess and you cannot continue driving because your vehicle requires professional cleaning, report it to Uber. Uber will review the incident and, in some cases, charge the passenger and reimburse you for the cleaning cost. To help assess the cleaning fee claim, you will need to provide two different and clear photos of the mess, a detailed receipt for professional cleaning services obtained within one business day of the trip, and submit the claim within three days of the trip.
How should a driver handle transporting people with disabilities?
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Uber expects driver-partners to comply with all state, federal, and local laws regarding the transportation of passengers with disabilities. Failure to accommodate passengers with disabilities violates the driver’s contractual obligations with Uber. Drivers are expected to accommodate customers using devices such as walkers, canes, foldable wheelchairs, and other mobility aids whenever possible.
Where can I find eco-friendly vehicle options?
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Visit the Uber Vehicle Marketplace to find more eco-friendly vehicle options, and compare a variety of suppliers and models side-by-side to find a solution that works for you. You can find it in your app by going to Account, then Vehicles, and finally tapping View Rental Options.
What type of vehicle is an SUV?
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If your SUV is black and seats at least 6 passengers in addition to the driver, your vehicle may qualify for the Uber Black SUV. Other additional requirements and vehicle requirements must align with Uber Black.
What do passengers often miss during the ride?
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Phone chargers. It would be great if you could provide passengers with a quick charge on the go. Try to have the most popular chargers on hand to accommodate a wider range of passenger phones.
Is it safer for a beginner driver to drive during the day or at night?
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Nights are usually busier and less safe than days, especially on weekends or holidays. Factors affecting safety include drunk passengers, drunk drivers on the roads, and reduced visibility. To feel more confident initially, make trips during the day.
What are the rewards of Uber Pro?
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Some of the rewards include a free Costco Gold Star membership for the first year, up to 25¢ per gallon discount on gas with Upside, and 15% off on select car maintenance services at Jiffy Lube. You can save on car maintenance through CarAdvise and have discounted health insurance plans through Stride, among many other benefits.
