How can I create an Uber account?
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Creating an Uber account requires a valid email address and phone number. You’ll also need to create a password and agree to the terms and conditions and our privacy notice.
Fill in your first and last name, phone number, and preferred language.
Once you have completed this part of the registration process, we will send you a text message to verify your phone number.
Next, enter your payment details. Adding a credit or debit card number allows you to automatically charge your fare after each ride.
Once you've provided this information, we'll send you an email to confirm your account registration.
What should I do if my email is already in use?
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If you receive an error message stating that your email is already in use, you may have previously signed up for an Uber account.
We recommend that users have only one Uber account for both Rides and Uber Eats.
What cars are eligible for Uber Comfort?
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Most luxury vehicles could qualify for Uber Comfort. Here is the list of examples: Kia Soul, Dodge Durango, Dodge Caravan, BMW, Honda Odyssey, Toyota Rav4, Chevy Tahoe, Jeep, and Subaru Forester.
Can you use both UberX and Uber Comfort?
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Yes, you can mix both types of rides to gain higher income. It is not obligatory to use only Uber Comfort, but still, prices for Uber Comfort rides would be higher.
Does poor rating affect driver earnings?
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One or two negative reviews won’t affect you immediately. But in case your rating drops lower than the region average you would get a warning from Uber about your situation as well as feedback so you know how to improve your rating. Also Uber may suggest third-party Quality Improvement courses to improve your ratings. In the long run, if your rating is still lower than average, you can lose Uber driver privileges.
What period of time does your driver rating represent?
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Your Uber rating is from the last 500 ratings received or up to 500 if you have fewer drives.
How can a driver achieve higher Uber Pro status?
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You can earn points for 3 months. If you have enough points at the end of the period, you can move higher. (There are 4 different statuses: Blue, Gold, Platinum and Diamond).
What are the requirements for the Quests?
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Usually, Quests are available for a certain period of time, which you can find out about through a notification in the Uber app. Also, both Uber rides and UberEats deliveries count for the bonus.
When does the earning cycle start?
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The weekly earning cycle starts on Monday at 4:00 AM local time and ends the following Monday at 3:59 AM.
