How to sign up to drive with Uber?
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You can sign up to drive with the rider app.
Once you’ve signed up, you can download the driver app from the link below. As a driver, you’ll receive ride requests using your driver app.
Driving your own vehicle, you’ll use the driver app to find riders at their pickup locations and drive them to their destinations around the city.
The driver app also keeps track of your fares. Uber makes it easy to transfer your earnings to your bank account.
Why did the error occur when adding payment methods?
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If the CVV number or billing zip code for your credit or debit card is entered incorrectly, you may receive a message about an error processing your payment after a trip.
Try removing the payment method, then add it again, making sure all info is correct.
If you continue to receive messages about payment errors, contact your financial institution to verify that your payment account is active and verified internationally.
Is there a difference in pricing for different types of rides?
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Yes, UberX is the cheapest type of ride, while Uber Comfort, Uber Black, Uber Select and Uber XL are more expensive ones. Rates could depend on driver rating or vehicle’s characteristics. As a rule, Uber Comfort rides cost approximately 20% higher than UberX.
Is there a difference in rates for Uber Comfort and Uber XL?
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UberXL drivers can earn up to 30% higher fares per trip.
Does poor rating affect driver earnings?
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One or two negative reviews won’t affect you immediately. But in case your rating drops lower than the region average you would get a warning from Uber about your situation as well as feedback so you know how to improve your rating. Also Uber may suggest third-party Quality Improvement courses to improve your ratings. In the long run, if your rating is still lower than average, you can lose Uber driver privileges.
What period of time does your driver rating represent?
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Your Uber rating is from the last 500 ratings received or up to 500 if you have fewer drives.
When will I receive my payment?
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You will receive weekly earnings in your bank account by Tuesday.
Is the Quest bonus available in every city?
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The Quest bonus is available in big cities with higher levels of demand for rides. If Quest is available in your city you will automatically see it in the Uber App in the “Earnings” menu.
In which scenarios Uber doesn't charge the cancellation fee?
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The cancellation fee is charged in all scenarios except two situations: the driver is currently dropping off another rider or the driver running late for more than 5 minutes (compared to the ETA shown at the time matching).
