How to sign up to drive with Uber?
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You can sign up to drive with the rider app.
Once you’ve signed up, you can download the driver app from the link below. As a driver, you’ll receive ride requests using your driver app.
Driving your own vehicle, you’ll use the driver app to find riders at their pickup locations and drive them to their destinations around the city.
The driver app also keeps track of your fares. Uber makes it easy to transfer your earnings to your bank account.
Why did the error occur when adding payment methods?
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If the CVV number or billing zip code for your credit or debit card is entered incorrectly, you may receive a message about an error processing your payment after a trip.
Try removing the payment method, then add it again, making sure all info is correct.
If you continue to receive messages about payment errors, contact your financial institution to verify that your payment account is active and verified internationally.
What cars are eligible for UberX?
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Examples of car models eligible for UberX are the Toyota Camry, Toyota Prius, Honda Accord, Nissan Altima, Lincoln Town Car, Nissan Sentra, and Chevrolet Malibu.
Is there a difference in rates for Uber Comfort and Uber XL?
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UberXL drivers can earn up to 30% higher fares per trip.
What are the benefits of higher ratings?
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If your average rating is 4.85 or higher and you have a luxury car you can qualify for a higher tier (such as UberBlack).
With better ratings, you can increase your Uber Pro status. Then you can get such rewards as cashback on gas or car maintenance savings.
Also with higher ratings, you get higher fees.
Can you dispute unfair ratings?
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In case you feel that you were rated unfairly, you can contact Uber support through the Uber app.
How can a driver achieve higher Uber Pro status?
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You can earn points for 3 months. If you have enough points at the end of the period, you can move higher. (There are 4 different statuses: Blue, Gold, Platinum and Diamond).
Where can I see my earnings?
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You can check your earnings in the Uber app (in the Earning menu) or on the Driver dashboard: https://drivers.uber.com/.
What are the cancellation fees for drivers?
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Depending on the ride type there could be different scenarios. For most economy ride types riders are charged if they cancel rides 2 or more after requesting, for most premium ride types waiting time is 5 minutes.