How can I create an Uber account?
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Creating an Uber account requires a valid email address and phone number. You’ll also need to create a password and agree to the terms and conditions and our privacy notice.
Fill in your first and last name, phone number, and preferred language.
Once you have completed this part of the registration process, we will send you a text message to verify your phone number.
Next, enter your payment details. Adding a credit or debit card number allows you to automatically charge your fare after each ride.
Once you've provided this information, we'll send you an email to confirm your account registration.
What should I do if my email is already in use?
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If you receive an error message stating that your email is already in use, you may have previously signed up for an Uber account.
We recommend that users have only one Uber account for both Rides and Uber Eats.
What cars are eligible for UberX?
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Examples of car models eligible for UberX are the Toyota Camry, Toyota Prius, Honda Accord, Nissan Altima, Lincoln Town Car, Nissan Sentra, and Chevrolet Malibu.
Is there a difference in rates for Uber Comfort and Uber XL?
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UberXL drivers can earn up to 30% higher fares per trip.
Is Uber driver rating important for drivers' earnings?
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Yes, depending on the driver ratings, drivers can expect higher fares and higher and more rides thus increasing their earnings.
Can you dispute unfair ratings?
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In case you feel that you were rated unfairly, you can contact Uber support through the Uber app.
What is a Quest Bonus?
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Uber Quest is a driver incentive that pays a reward when drivers complete a certain amount of earnings within a tier. For example, if a driver completes 40 rides, he/she will earn an additional $50.
What should I do if the trip is missing from the trip history?
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There could be different reasons: if you work on Monday morning and have completed the ride before 4:00 a.m. it could be shown in the previous week’s statement. In some cases, it may take up to 48 hours for the trip to display in the App.
Where can I find the Weekly earnings statement?
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It is sent to you through email and on your dashboard. It is updated every Monday.