How can I create an Uber account?
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Creating an Uber account requires a valid email address and phone number. You’ll also need to create a password and agree to the terms and conditions and our privacy notice.
Fill in your first and last name, phone number, and preferred language.
Once you have completed this part of the registration process, we will send you a text message to verify your phone number.
Next, enter your payment details. Adding a credit or debit card number allows you to automatically charge your fare after each ride.
Once you've provided this information, we'll send you an email to confirm your account registration.
What should I do if my email is already in use?
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If you receive an error message stating that your email is already in use, you may have previously signed up for an Uber account.
We recommend that users have only one Uber account for both Rides and Uber Eats.
What cars are eligible for UberX?
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Examples of car models eligible for UberX are the Toyota Camry, Toyota Prius, Honda Accord, Nissan Altima, Lincoln Town Car, Nissan Sentra, and Chevrolet Malibu.
What’s the Difference Between Uber Comfort and Uber XL?
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Both Uber Comfort and Uber XL are examples of premium rides. However, Uber Comfort offers more legroom whereas an Uber XL must hold 6 or more passengers. To qualify for Uber Comfort, the driver must also meet minimum ratings and tips requirements.
Is Uber driver rating important for drivers' earnings?
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Yes, depending on the driver ratings, drivers can expect higher fares and higher and more rides thus increasing their earnings.
Can you dispute unfair ratings?
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In case you feel that you were rated unfairly, you can contact Uber support through the Uber app.
When will I receive my payment?
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You will receive weekly earnings in your bank account by Tuesday.
What information is shown in the Weekly earnings statement?
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Every Monday you can check your total earnings and cash-outs for the last week, detailed earnings from trips, promotions, tips, etc., the service fee for the week and transaction history.
When does the earning cycle start?
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The weekly earning cycle starts on Monday at 4:00 AM local time and ends the following Monday at 3:59 AM.
