How can I create an Uber account?
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Creating an Uber account requires a valid email address and phone number. You’ll also need to create a password and agree to the terms and conditions and our privacy notice.
Fill in your first and last name, phone number, and preferred language.
Once you have completed this part of the registration process, we will send you a text message to verify your phone number.
Next, enter your payment details. Adding a credit or debit card number allows you to automatically charge your fare after each ride.
Once you've provided this information, we'll send you an email to confirm your account registration.
What should I do if my email is already in use?
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If you receive an error message stating that your email is already in use, you may have previously signed up for an Uber account.
We recommend that users have only one Uber account for both Rides and Uber Eats.
What cars are eligible for UberX?
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Examples of car models eligible for UberX are the Toyota Camry, Toyota Prius, Honda Accord, Nissan Altima, Lincoln Town Car, Nissan Sentra, and Chevrolet Malibu.
Can you use both UberX and Uber Comfort?
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Yes, you can mix both types of rides to gain higher income. It is not obligatory to use only Uber Comfort, but still, prices for Uber Comfort rides would be higher.
How far can you travel with Uber?
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There's no distance limit, but you shouldn't ride for more than 8 hours.
What is needed for higher ratings?
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To get higher ratings you should fulfill the following criteria: clean vehicle (such as clean windows and removed stains), being safety-minded (keeping the safety of your passengers the highest priority), being a polite and punctual driver, providing luxuries for your passengers (such as hand-sanitizer or tissues), be attentive to their mood (either they are talkative or not, do they want to listen to the radio, etc.) and help them with luggage.
How can you earn money faster?
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You can earn money faster by completing quests, boosts and streaks.
What should I do if I don't receive my payment on time?
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Check your bank details, if there is any error, please, correct it. If payment still hasn’t arrived after 48 hours, you can contact Uber Support.
In which scenarios Uber doesn't charge the cancellation fee?
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The cancellation fee is charged in all scenarios except two situations: the driver is currently dropping off another rider or the driver running late for more than 5 minutes (compared to the ETA shown at the time matching).
